Telecommunications and Networking -- ICT 2004, LNCS-3124, XXVI, 1390 p., Springer, ISBN: 978-3-540-22571-3 Service Assurance with Partial and Intermittent Resources -- 2004, LNCS-3126, XI, 312 p., Springer, ISBN: 978-3-540-22567-6 Managing QoS in Multimedia Networks and Services -- 2000, Kluwer Academic Publishers, ISBN: 0-7923-7962-4 Multimedia Management (Innovative Technology Series) -- 2000, Hermes Penton Sciences, ISBN: 1-9039-9623-6